We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 30 days of delivery for a full refund.
To initiate a return, please contact our customer service team at refunds@example.com or by phone at 1-800-555-1234. Please include your order number and a brief explanation of why you are returning the item(s).
Once we receive your return, we will process the refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
Please note that items must be returned in their original, unused condition with all tags and packaging intact. We reserve the right to refuse a refund or charge a restocking fee for items that have been used, damaged, or are missing parts.
Certain items are not eligible for returns or refunds, including:
If you have any questions about our return policy or the eligibility of a specific item, please contact our customer service team.
For standard ground shipping, we cover the cost of return shipping. If you choose a faster shipping method for your return, you will be responsible for the difference in shipping costs.
We do not refund the original shipping costs for your purchase, as those were incurred to deliver the item to you.
We may update this refund policy from time to time to reflect changes in our practices or to comply with legal requirements. We will post any changes on this page and update the "Last Updated" date at the top of the policy.
If you have any questions or concerns about our refund policy, please contact us at refunds@example.com.